Australia's Premium Online Broker

I have recently worked with Loan Base, in particular with Chris Gillis and Lauren Flood. The amount of work that they and their team did for me was absolutely amazing and very much above expectations. They liaised with all parties involved and assisted me over a very frustrating period of a year and Half after set back and set back of my off the plan purchase, They had got my loan approved then had to extend, change and renew the process all over again after each set back. We have now finally settled.

I could not recommend the team at Loan Base more highly. They are ahead of the rest in terms of knowledge and there guidance for the best possible outcome when applying for loans (home loan in particular) is second to none.

Chris has recently helped me with the refinance of a loan. His product knowledge and willingness to look at various options resulted in getting the right loan for me. Chris made the whole process very easy from the initial contact until the settlement. Even after settlement he ensured that the interest rate quoted was retained irrespective of a rate increase by the lender.

Chris' "nothing is too hard" approach and friendly and professional advice made the whole process an excellent customer experience.

The team at Loan Base always went out of their way to meet and exceed my expectations and handled my refinance request very efficiently. I never got the impression that there were other clients more important than me as the team was always available to respond my queries.

When the lender indicated they would shortly be increasing their fixed rates, Chris managed to organise a last-minute rate lock for me, which was finalised just before the fixed rate would have otherwise increased substantially. I will definitely be using Loan Base for all of my mortgage needs going forward.

I had a challenging case and was almost on the verge of getting another decline from the bank. However, the guys at Loan Base were very persistent, and due to their exceptional knowledge and work with the lender, my loan was finally approved.

I am so thankful for the exceptional work ethic and perseverance. They helped me every step of the way, guided me through out the whole process and reassured me when I was beginning to panic. I cannot thank you enough. Loan Base gets 5 star for service and I highly recommend them.