Gold Coast Sydney

An Australian couple feeling relieved after receiving hopeful home loan news

Your history is context, not your whole story

Start with an honest conversation about the path forward.

Past credit issues can narrow lending options, but circumstances and lender policies differ. We help you understand what may be realistic now and what could strengthen a future application.

A careful assessment before another application.

Missed payments, defaults or a difficult period do not all tell the same story. We begin by understanding what happened, what has changed and how your current finances are being managed. That context helps determine whether an application is appropriate or whether preparation should come first.

Where a suitable specialist pathway exists, we explain the potential rates, fees, deposit requirements and limitations clearly. We also aim to minimise unnecessary applications, because repeated credit enquiries can make the position harder.

How we help

Advice shaped around the decision—not a product shelf.

01

Review before applying

Understand your credit file, current commitments and the explanation behind past events.

02

Set realistic expectations

See the potential costs and criteria of specialist lending before deciding to proceed.

03

Create a next-step plan

If now is not the right time, identify practical preparation that may improve future options.

Prepare for the conversation

A few useful things to have nearby.

You do not need a perfect folder before contacting us. These details simply help us understand the position sooner.

  • A current credit report if available
  • Details of past credit events
  • Evidence of changed circumstances
  • Current income and commitments
  • Deposit and recent savings history

Questions, answered

What people often ask about credit impaired.

These are general answers. Your own options depend on your circumstances and lender assessment.

Does bad credit mean I cannot get a home loan?

Not automatically, but it can affect lender choice, pricing and deposit requirements. The nature, age and explanation of the issue all matter.

Should I apply to several lenders to see who says yes?

Usually not. Multiple applications can create additional credit enquiries. A targeted assessment before applying is generally more helpful.

Can Loan Base repair my credit file?

We do not promise credit repair. We can help you understand lending implications and suggest when independent credit or financial counselling may be useful.

Customer experiences

Good service, in their words.

Selected five-star Google reviews, reproduced in full. Loan Base’s overall Google rating is 4.9 from 138 reviews, checked 24 September 2026.

★★★★★Google review
Loan Base showed great initiative and care to achieve the best possible outcomes with my loans. Highly recommend
★★★★★Google review
Can we please thank you and your team for again providing such a great service. You make the whole process seamless and easy to navigate.
★★★★★Google review
Fantastic service these guys provide, as a first home buyer with little to no knowledge of the home loan world they helped me navigate my way through. They cut through the noise and jargon of the lenders and make things as simple as possible.
★★★★★Google review
Excellent communication with the team. I would highly recommend.
★★★★★Google review
So good! Super efficient with a high level of communication along the way. Very friendly and a pleasure to deal with .
★★★★★Google review
Exceptional service very professional, understanding and helpful in every step of the process

Read our five-star reviews → · See all reviews on Google ↗

A clearer next step

Ready to explore credit impaired with a real person beside you?